Help & F.A.Q.

Questions and Answers

How do I get points for Twitter/Retweets?

  1. Sync your public twitter account to your Stash account here. Private accounts cannot earn retweet points.
  2. Retweet any original Zumiez status (not a reply). 
  3. Your first two retweets on any day will earn you points!

 

Points will not be awarded for a retweet of a status that was published before your account was synced.

If you want to disconnect your social networking accounts from your Zumiez Stash account, click the 'Disconnect' link under 'Social Connect' where you synced your accounts. 

If your account is public and you're still not getting points, please make sure you are connected to Twitter and following Zumiez. If you’re still having trouble, Customer Care is always available to help. 

How do I earn points for Twitter Hashtags?

  1. Connect your Twitter and Zumiez Stash account.
  2. Make sure your Twitter account is set to “Public”.
  3. Use approved hashtags on your photos to earn points.

If your account is public and you're still not getting points, please make sure you are connected to Twitter and following Zumiez. 

What are Fanship points?

For every month you continue to like or follow Zumiez on Instagram and Twitter you will get points! These will be credited to your account as 'Monthly Fanship/Followship'.